The Ultimate Guide – Table of Contents

• Table of Contents
• Executive Overview
• Introduction
• 1.Planning Phase
• 1.1. Business Case
• 1.1.1. Statement of Purpose and Goals
• 1.1.2. Business Strategy Alignment
• 1.1.3. Overcoming Investment Objections
• 1.1.4. Return on Investment (ROI) Analysis
• 1.2. Program Scope
• 1.2.1. Business Context
• 1.2.2. Program Scope Dimensions
• 1.3 Core Program Services
• 1.4 Core Service Metrics
• 1.5 Technology Plan
• 1.6 Program Office Team, Governance, and Stakeholders
• 1.7 Timeline and Key Milestones
• 1.8. Program Funding
• 1.9. Charter
• 2. Implementation Phase
• 2.1. People
• 2.2. Process
• 2.2.1. Risk Intelligence Service
• 2.2.1.1. Supply Chain Network Mapping
• 2.2.1.2. Supplier/Node Data Collection
• 2.2.2. Risk Analysis Service
• 2.2.2.1. Risk Identification
• 2.2.2.2. Risk Criteria
• 2.2.2.3. Risk Appetite/Tolerance
• 2.2.2.4. Risk Scoring
• 2.2.3. Risk Treatment and Response
• 2.2.3.1. Risk Mitigation
• 2.2.3.2. Risk Crises Preparation
• 2.2.3.3. Risk Recovery Preparation
• 2.2.4. Risk Monitoring & Response
• 2.2.4.1. Event Monitoring
• 2.2.4.2. Supplier Monitoring
• 2.2.4.3. Risk Tactical Response
• 2.3. Technology
• 3. Institutionalization Phase
• 3.1. Program Monitoring and Management
• 3.2. Working with Governance and Senior Leadership
• 3.3. Team Motivation and Incentives
• 3.4. Operationalizing Supply Chain Resiliency and Risk Management
• 3.5. Positioning the Program for Future Success
• Conclusion

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